10 year full warranty
New windows are a major investment. That's why we give you maximum assurance: 10 year full warranty on profiles, hardware, glazing and installation. Longer and more complete than the industry standard.
10 year warranty
On all components
48 hour response time
For service reports
Own service department
Certified technicians
What is covered by the warranty?
What is not covered?
Filplast vs. industry standard
Our warranty goes further than what is common in the window industry.
How does a warranty claim work?
Report the problem
Call or email us with a description and optional photos. Response time: 48 hours.
We assess the report
Our service department reviews whether it falls under warranty.
Appointment for repair
Upon approval, we schedule a service visit. All costs are on us.
Problem resolved
Our technicians repair or replace the affected component.
Frequently asked questions about warranty
How long is the warranty on Filplast windows?
Filplast offers a 10-year full warranty on profiles, hardware, glazing and installation. This is longer than the industry average of 5-7 years.
What should I do if I want to make a warranty claim?
Contact us by phone or email with a description of the problem and any photos. Our service department will assess the report within 48 hours.
Does the warranty apply if I install the windows myself?
Material warranty always applies. Installation warranty only applies when installed by Filplast or a certified installer.
Are repair costs under warranty free of charge?
Yes, for approved warranty claims, all repair and parts costs are fully covered by Filplast.
Questions about warranty?
Contact our team. We're happy to help.